Privacy Policy

1. Introduction

Joy Token ("we," "us," or "our") operates the website at joytoken.io and the CoinDaily platform (collectively, the "Services"). This Privacy Policy describes:

• What information we collect from users
• How we use that information
• How we protect user data
• Your rights regarding your personal information

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Create an account: Email address, username, password
• Complete KYC/AML verification: Full name, date of birth, address, government-issued ID, proof of address
• Participate in presale: Wallet address, transaction details, investment amount
• Subscribe to newsletter: Email address, name (optional)
• Contact us: Name, email, message content
• Use platform features: Content preferences, staking choices, governance votes

2.2 Information Collected Automatically

When you use our Services, we automatically collect:

• Device information: IP address, browser type, operating system, device identifiers
• Usage data: Pages visited, time spent, links clicked, features used
• Blockchain data: Public wallet addresses, transaction hashes (publicly available on blockchain)
• Cookies: Session cookies, preference cookies, analytics cookies

2.3 Information from Third Parties

• KYC providers: Identity verification results from third-party services
• Blockchain explorers: Public transaction data
• Analytics services: Aggregated usage statistics

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Core Services

• Process presale participation and token distribution
• Verify identity for compliance with KYC/AML regulations
• Enable staking, governance voting, and premium features
• Provide customer support and respond to inquiries
• Send transactional emails (purchase confirmations, password resets)

3.2 Improvement & Analytics

• Analyze platform usage to improve user experience
• Debug technical issues and optimize performance
• Conduct research and development for new features
• Generate aggregated, anonymized statistics

3.3 Legal & Security

• Comply with legal obligations (KYC/AML, tax reporting)
• Detect and prevent fraud, spam, and abuse
• Enforce our Terms of Service
• Protect rights, property, and safety of users and third parties

3.4 Marketing (With Consent)

• Send newsletter updates about platform developments
• Notify about new features, products, or promotions
• Share educational content about cryptocurrency (you can unsubscribe anytime)

4. How We Share Your Information

We do NOT sell your personal information. We may share data with:

4.1 Service Providers

• KYC/AML providers: For identity verification (e.g., Onfido, Jumio)
• Cloud hosting: For data storage and processing (e.g., AWS, Google Cloud)
• Email services: For transactional and marketing emails (e.g., SendGrid)
• Analytics tools: For usage tracking (e.g., Google Analytics, Mixpanel)
• Payment processors: For handling presale payments

4.2 Legal Requirements

We may disclose information if required by:

• Court orders, subpoenas, or legal processes
• Government authorities investigating illegal activity
• Law enforcement to prevent fraud or protect safety

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email or prominent notice before any transfer.

4.4 Public Blockchain Data

Important: All blockchain transactions are permanently public. Your wallet address, token balances, and transaction history are visible to anyone on the blockchain. We cannot control or delete this information.

5. Data Security

We implement industry-standard security measures:

• Encryption: TLS/SSL encryption for data in transit, AES-256 encryption at rest
• Access controls: Role-based access, multi-factor authentication for staff
• Regular audits: Security audits by third-party firms
• Secure infrastructure: Cloud providers with SOC 2 compliance
• Vulnerability management: Regular patching and security updates

Note: No system is 100% secure. While we implement best practices, we cannot guarantee absolute security. You are responsible for keeping your private keys and passwords secure.

6. Data Retention

We retain your information for as long as necessary:

• Account data: Until you request deletion (subject to legal requirements)
• KYC/AML records: 5-7 years after account closure (regulatory requirement)
• Transaction records: 7 years (tax and compliance requirements)
• Marketing data: Until you unsubscribe or request deletion
• Analytics data: Aggregated data retained indefinitely (anonymized)

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 GDPR Rights (EU/UK Users)

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate information
• Erasure ("Right to be forgotten"): Request deletion (subject to legal exceptions)
• Restriction: Limit how we process your data
• Portability: Receive data in machine-readable format
• Objection: Object to processing for direct marketing
• Withdraw consent: Revoke consent at any time

7.2 CCPA Rights (California Users)

• Know what personal information is collected
• Know if personal information is sold or disclosed
• Request deletion of personal information
• Opt-out of sale of personal information (we do not sell data)
• Non-discrimination for exercising CCPA rights

7.3 How to Exercise Rights

To exercise any of these rights, contact us at privacy@coindaily.online. We will respond within 30 days (or as required by law). You may need to verify your identity before we process requests.

8. Cookies and Tracking

We use cookies and similar technologies:

8.1 Types of Cookies

• Essential cookies: Required for site functionality (login, security)
• Analytics cookies: Measure traffic and user behavior
• Preference cookies: Remember your settings (language, theme)
• Marketing cookies: Track conversions and ad effectiveness (with consent)

8.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may prevent you from using certain features. To opt out of analytics tracking, visit our Cookie Settings page or use browser extensions like uBlock Origin.

9. International Data Transfers

Joy Token operates globally. Your information may be transferred to and processed in countries outside your residence, including:

• United States (cloud hosting, analytics)
• European Union (KYC providers, data centers)
• Other jurisdictions where our service providers operate

We ensure adequate protection through Standard Contractual Clauses (SCCs) approved by the European Commission and other appropriate safeguards.

10. Children's Privacy

Our Services are NOT intended for users under 18 years old. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, contact us immediately at privacy@coindaily.online.

You must be at least 18 years old (or the age of majority in your jurisdiction) to participate in the Joy Token presale or use our Services.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or new features. When we make material changes:

• We will update the "Last Updated" date at the top
• We will notify you via email (if you have an account)
• We will display a prominent notice on our website
• For significant changes, we may require you to accept the new policy

Continued use of our Services after changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: